Terms of Service

Weporta helps Nigerian exporters record and document their supply chains and share that record with buyers. The Services include:

• accounts for vendors, exporters, buyers and service providers;
• a supply recording workspace and Verified Supply Reports with QR verification pages;
• a marketplace where vendors list products for exporters, exporters list offerings for buyers, and parties record deals and orders;
• a directory of service providers such as laboratories, freight forwarders, warehouses, customs brokers and packaging businesses;
• Export Conversations, a community space for sharing export experience; and
• related tools, notifications and content.

We may add, change or remove features from time to time. We will give reasonable notice of any change that materially reduces the Services available to you.

You must be at least 18 years old and legally able to enter into a binding contract to use the Services. Each account must represent a real person or business.

When you register, you choose an account type: vendor, exporter, buyer or service provider. You must give accurate, current and complete information during registration and keep it up to date.

You are responsible for keeping your sign-in details confidential and for all activity that takes place under your account, including activity by members you invite to your organisation. Tell us immediately at the contact details below if you believe your account has been accessed without your permission.

You may not create an account for someone else without their authority, create more than one account to get around a restriction or suspension, or sell, transfer or share your account.

Some features are available only after our team has reviewed the documents required for your account type:

• Vendors provide a government ID (National Identification Number, voter's card or driver's licence).
• Exporters provide a valid CAC certificate, a valid NEPC registration certificate, and a government ID for the person running the account. An exporter cannot issue a Verified Supply Report until all three have been verified.
• Buyers provide an international passport before placing their first order.
• Service providers provide a CAC certificate, and each directory listing is reviewed before it goes live.

A vendor may apply to upgrade to an exporter account. Upgrades are approved only once the exporter requirements above are met.

You confirm that every document you upload is genuine, belongs to you or your business, is current, and has not been altered. You must tell us promptly if a document expires, is revoked or stops being accurate.

We decide at our discretion whether to approve an account, document, upgrade or listing, and we may ask for more information. We may withdraw an approval if we later find that information was false, incomplete or no longer valid.

This section is important. Please read it carefully.

A Verified Supply Report records that an exporter submitted the information and documents shown in it and finalised the report at the date and time shown. Once finalised, the report is locked and timestamped, so anyone with its link or QR code can confirm that it has not been changed since.

A Verified Supply Report is not a certificate of quality, origin or compliance. Unless a report expressly says otherwise, Weporta does not independently confirm the authenticity of documents with NAFDAC, NEPC, CAC, a laboratory, a certification body or any other authority, and does not inspect, test, grade, weigh or take possession of any goods.

Similarly, a "verified" status on an account means that our team reviewed the documents the account submitted and accepted them for the purposes of the platform. It is not an endorsement, guarantee or recommendation of that business.

Buyers and other users remain responsible for carrying out their own due diligence, inspections and checks before relying on a report, a listing or an account's verification status.

"Your Content" means everything you or your organisation submit to the Services, including business details, documents, supply records, reports, listings, products, offerings, reviews, posts, comments and images.

You keep ownership of Your Content. You grant Weporta a worldwide, non-exclusive, royalty free licence to host, store, copy, process, display and share Your Content as needed to provide, secure and improve the Services, and to display content you make public (such as approved Export Conversations posts, directory listings, offerings and finalised reports) in the ways described in our Privacy Policy. This licence continues for finalised Verified Supply Reports and audit records after your account closes, for the reasons explained in our Privacy Policy, and ends for other content when it is deleted from the Services.

You confirm that you have all rights and permissions needed to submit Your Content, including the right to share personal data about other people such as producers and staff, and that Your Content is accurate and lawful and does not infringe anyone's rights.

The marketplace lets users find each other and record the terms of deals and orders. Weporta does not process payments, hold funds, provide escrow, or arrange shipping, and is not a buyer, seller, agent or broker in any transaction.

Any contract for the sale of goods or the supply of services is made directly between the users involved. Those users are solely responsible for agreeing prices, quality, quantity, delivery, payment, insurance and documentation, for meeting their obligations to each other, and for complying with all export, import, customs, tax, product safety and other laws that apply.

Listings must describe goods and services honestly and accurately. Prices and availability are set by the listing user, not by Weporta.

Reviews must reflect a genuine experience with the business reviewed. We may remove reviews that appear to be false, abusive, irrelevant or written in exchange for a benefit.

Service providers are responsible for the accuracy of their listings and for the services they provide. A listing appearing in the directory means it passed our review; it is not a guarantee of the provider's work. Any agreement to use a provider's services is made directly between the user and that provider.

Export Conversations is a space for sharing real export experiences. Posts may be reviewed before they are published, and we may decline, hide or remove any post or comment that breaks these Terms or that we reasonably consider harmful, misleading or off topic.

Some dashboard features may require you to have contributed to Export Conversations, as explained in your dashboard.

Content in Export Conversations reflects the views of the person who posted it, not Weporta, and is not professional, legal, financial or regulatory advice.

You must not, and must not help anyone else to:

• submit false, forged, altered, expired or misleading documents or information, or impersonate any person or business;
• use the Services to commit fraud, or to misrepresent the origin, quality, quantity or compliance status of any goods;
• list, sell or arrange the export of goods that are prohibited, restricted without the required permits, counterfeit, stolen, or otherwise unlawful;
• use the Services for money laundering, terrorist financing, sanctions evasion or any other unlawful purpose;
• harass, threaten, defame or discriminate against any person, or post content that is obscene, hateful or infringes someone else's rights;
• contact other users for spam or for purposes unrelated to the Services;
• try to get around the verification and review processes, or the rules that limit what each account type can see;
• access or attempt to access accounts, data or systems you are not authorised to access, or test, probe or scan the Services for vulnerabilities without our written permission;
• scrape, copy or harvest data from the Services by automated means, except as permitted by search engines under our robots file;
• introduce malware, or interfere with or overload the Services or the infrastructure they run on; or
• copy, modify, reverse engineer or resell any part of the Services, except as the law expressly allows.

Weporta is currently free to use during early access, subject to the usage limits shown on our Pricing page. We may introduce paid plans or features in future. We will tell you about any fee, and the terms that apply to it, before you are charged, and you will not be charged unless you choose a paid plan.

The Services, including the Weporta name and logo, software, design, text, graphics and the format of Verified Supply Reports, are owned by Weporta or our licensors and are protected by intellectual property laws. These Terms give you a limited, non-exclusive, non-transferable and revocable right to use the Services for their intended purpose. They do not give you any other right in our intellectual property.

If you send us feedback or suggestions, we may use them without any obligation to you.

The Services may link to websites or rely on services operated by third parties. We are not responsible for third party websites or services, and your use of them is governed by their own terms.

You may stop using the Services at any time, and you may ask us to close your account by contacting us.

We may suspend or restrict your account, remove content, withdraw an approval or verification status, or close your account if we reasonably believe that you have broken these Terms, that your use creates risk or possible legal exposure for Weporta or other users, that information you gave us is false, or if we are required to do so by law. Where it is appropriate and lawful, we will tell you the reason and give you an opportunity to respond.

When an account closes, your right to use the Services ends. Finalised Verified Supply Reports and audit records may be kept as explained in our Privacy Policy. Sections that by their nature should continue after closure, including those on Your Content, verification, the marketplace, disclaimers, limitation of liability, indemnity and governing law, will continue to apply.

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Weporta makes no warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.

We do not guarantee that the Services will be uninterrupted, error free or secure, that any content submitted by users is accurate or complete, or that any user will complete a transaction. The offline features of the platform store work on your device until it can be sent to us, and we are not responsible for work lost if your device is lost, damaged or cleared before it syncs.

Nothing on the Services is legal, financial, tax, customs or regulatory advice. You should get your own professional advice before making export decisions.

To the fullest extent permitted by law:

• Weporta will not be liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profits, revenue, business, goodwill or data, arising out of or in connection with the Services or these Terms;
• Weporta will not be liable for any loss arising from a transaction between users, from user content, or from reliance on a Verified Supply Report, listing or verification status beyond the meaning described in section 4; and
• Weporta's total liability to you for all claims arising out of or in connection with the Services or these Terms will not exceed the greater of the total fees you paid to Weporta in the 12 months before the event giving rise to the claim, or one hundred thousand Naira (NGN 100,000).

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under the law that applies, including liability for fraud, or for death or personal injury caused by negligence.

You agree to indemnify and hold harmless Weporta and its officers, employees and agents from any claim, loss, liability, penalty or expense (including reasonable legal fees) arising from your breach of these Terms, Your Content, your dealings with other users, or your breach of any law or the rights of any third party.

These Terms and any dispute arising out of or in connection with them are governed by the laws of the Federal Republic of Nigeria.

If you have a dispute with us, please contact us first so we can try to resolve it informally. If it is not resolved within 30 days, either party may refer it to arbitration under the Arbitration and Mediation Act 2023, before a sole arbitrator, with the seat of arbitration in Nigeria and proceedings conducted in English. Nothing in this section stops either party from seeking urgent injunctive relief from a court of competent jurisdiction.

Disputes between users, including disputes about deals and orders, are between those users. We may, but are not obliged to, help users resolve them.

We may update these Terms from time to time. The date at the top of the page shows when they were last changed. If we make a material change, we will tell you by email or through a notice on the platform at least 14 days before it takes effect, unless the change is required sooner by law or to address a security risk. If you keep using the Services after a change takes effect, you accept the updated Terms. If you do not agree, you should stop using the Services and close your account.

These Terms, together with our Privacy Policy and Cookie Policy, are the entire agreement between you and Weporta about the Services. If any part of these Terms is found to be unenforceable, the rest will remain in effect. If we do not enforce a right straight away, we do not give it up. You may not transfer your rights under these Terms without our written consent; we may transfer ours as part of a merger, acquisition or sale of assets. We are not liable for any delay or failure caused by events outside our reasonable control.

If you have any questions about these Terms, email us at contact@weporta.com or use the Contact page on our website.